Shipping policy

ORDER PROCESSING
Please allow 3 business days to process your order. Expect an email within 1-3 business days to let you know your order is on the way!

DOMESTIC & INTERNATIONAL SHIPPING
After processing, orders are generally shipped within 1-2 business days, using Mondial Relay or PostNL, depending on location.

Shipping charges for your order will be calculated and displayed at checkout.

We offer shipping to the following countries/regions:

European Union (EU): Belgium, Netherlands, Luxembourg, Germany, France, Austria, Denmark, Italy, Portugal, Spain, Sweden, Bulgaria, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Croatia, Cyprus, Malta

At this time, we do not ship outside of the European Union (EU).

Orders shipped within the European Union (EU) have no import duties and have VAT included.

For future reference, orders outside of the European Union (EU) may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hueby Design is not responsible for these charges if they are applied and are your responsibility as the customer.

STORE PICKUP & LOCAL DELIVERY
At this time, store pickups & local delivery are not available.

DAMAGES, REFUNDS, RETURNS AND EXCHANGES
Our products are subject to refund, return or exchange only according to our Refund Policy:

https://hueby-design.com/policies/refund-policy.

If you have any further questions, please don't hesitate to contact us at info@hueby.be.